Property of the Site

The online store shop and its name domain is the entire property of the company Ridorail.
Registered office: ZI RD 23 10190 Estissac
Registered in the Troyes trade and companies register under the number 572 143 857
Customer and Logistics Service: ZI RD 23 10190 Estissac
Telephone: 03 25 40 69 00
Creation and Hosting: This site was created and hosted by B-APPLI Studio, whose head office is located 52, rue du Général Dubreton, 56800 Ploërmel, numéro de téléphone 09 72 30 30 30.

Intellectual property

Toutes les marques, logos, textes, commentaires, vidéos, illustrations et photographies, qu'ils soient visuels ou sonores, reproduits sur le site sont protégés au titre du droit d'auteur ainsi qu'au titre de la propriété intellectuelle.

Any link with must first be subject to a express request for authorization or contract. The reproduction or the download, of all or part of the content of the site for other than private on a electronic multimedia support or any other support whatsoever, is strictly forbidden except with the prior express consent of Ridorail SA.

The fact of affixing a hypertext link to the site , using the so-called framing or deep linking technique, is strictly forbidden. Any use which is not in accordance with these provisions constitutes infringement and submitted to the sanctions with the title of Intellectual Property.

Protection of personal data

The nominative information collected from the CUSTOMER is essential for the processing and delivery of orders and for the preparation of invoices.
The lack of information of such information results in a refusal of the order. These information may be used by Ridorail SA to strengthen and personalize the communication notably by the information emails as well as in the framework for the personalization of the shop's website in according to the preferences of the users. This information is confidential and Ridorail SA undertakes not to disclose to third parties the information communicated by the CUSTOMER.

In accordance with the law "Computing and Freedom", the treatment of information in registered form relating to the Clients has been the subject of a declaration by Ridorail SA with the National Commission for Informatics and Freedoms (CNIL) registered on n° ??????. The CLIENT has a right of access, to modify, to rectify and the delete the personal data concerning him (Article 34 of the Law of 6 January 1978), which he can exercise by contacting Ridorail SA:

- By letter : Ridorail SA- ZI RD 23 - 10190 Estissac - France

- By email : by specifying his personal details and the references of his account under which are stored his personal data. The requested changes will take place within four to six weeks.

Information about cookies

Ridorail SA reserves the right to place cookies in the computer of the visitors of its website A cookie does not allow us to identify you. On the other hand, it records information relating to the navigation of your computer at (the pages you viewed, the date and time of the consultation, etc.) that Ridorail SA will be able to read during your visits later. In this case, it contains the information you have just provided.
Thus, you will not need, during your next visit, to refill the form that the website has offered you.

We inform you that you can object to the registration of cookies in configuring your internet browser.

Independence of Clauses

If one or more stipulations of these legal notices are held for non validated or declared as such pursuant to a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their strength and their reach.

Litigation and Jurisdiction

These legal notices are subject to French law.

Return policy

You want to send something back?

Nothing more simple ...
Fill in the delivery note in your package, specifying the reason for the return and the number of products returned. Do not panic ! If you lost your voucher delivery, contact us by email at and we send it to you by email.
Then pack the products you want to return in the original package, not to mention to slip the delivery note...
Go to your nearest post office to proceed with the shipment of your package.
The delivery address to mention is:
ZI RD 23

Attention, you have 15 days after delivery to return the items. Do not delay !
It is also possible that The Post Office does not take care of your package (for dimensions greater than 1m00). In this case, contact us by email at
The products you return to us must not be damaged or soiled and packaged with care.

Returns can take up to 2 weeks to reach us. Do not worry, as soon as we receive your package, you will receive a confirmation email. The refund or the change of products will be done within 30 days maximum after receiving the items.
You have a doubt, a question? Contact us on

In accordance with the provisions of Article L. 121-16 of the Consumer Code, Ridorail will refund you according to the method of initial payment (CB or Paypal)